Terms of Sale

Prices and Terms of Payment

The prices listed on our website are VAT included; The unit selling price is shown next to each item and is expressed in Euro. The currency in which the transaction is carried out is: Euro. The shipping costs for Italian territory are included in the listed price, while the shipping costs for foreign countries are EUR 39,00. The payment of the purchase online is made by Paypal, Credit Card, Cash on Delivery or Bank Transfer. The corresponding amount will be charged only when the goods are shipped.

Shipment

The order is prepared within a few hours of its submission and the shipment is made all around the world via courier who, upon collecting the goods, issues the consignment note containing the particulars of the consignment.

Right of Withdrawal

Following Legislative Decree no. 206/2005 and Legislative Decree no. 190/2005, Guglielmo Spa recognizes to the buyer the RIGHT OF WITHDRAWAL, within the right time and without any penalty clause. This right may be exercised by the buyer following the law NO LATER THAN 7 (seven) working days from the date of receipt of goods, under penalty of decay. In case of dispute, only the court of the seller will have jurisdiction.

Rules for Exercising the Right of Withdrawal

The notice of withdrawal must be sent within the period mentioned above, by registered letter with acknowledgment of receipt or, again within the same time, by telegram or e-mail to: Guglielmo S.p.A.
Via Nazionale per Reggio Calabria 88071 Copanello (CZ) – Italy In the last two cases, the customer will also need to follow the confirmation by registered letter with acknowledgment of receipt NO LATER THAN 48 hours after sending the notification. The returned goods must be returned intact, not later than 10 (ten) working days from the day of receipt (as indicated on the courier notification) to the following address: Guglielmo S.p.A.
Via Nazionale per Reggio Calabria 88071 Copanello (CZ) – Italy The customer must return the goods WITH INSURED PACKAGE. In no case will COD packages be accepted. As required by the above-mentioned laws, after monitoring the proper implementation of the right of withdrawal, Guglielmo Spa will refund the customer, within the terms of the law, the amount paid for the purchase of goods, less any eventual shipping costs.

Informations

For any further information please contact Guglielmo S.p.A. – Shop Online – at the following telephone number: +39.0961.911063 (Monday to Friday 08:00 am – 5:00 pm) or send an email to shop@caffeguglielmo.it.